Have Questions? We Have Answers

Cosmetologist performing a facial treatment on a client in a spa clinic

General

What skin conditions and concerns does your clinic treat?

We treat a comprehensive range of skin conditions, including acne, eczema, psoriasis, rosacea, and skin cancer, alongside addressing cosmetic concerns such as wrinkles, dark spots, uneven skin tone, and scars. Our expert team ensures personalized care for every need.

How do I book an appointment at your clinic, and what is the process?

Booking an appointment is easy. Schedule your visit through our website, call during business hours, or visit us in person. After booking, you’ll receive a confirmation with appointment details. If unsure about a treatment, we recommend starting with a consultation to discuss your concerns.

Do I need to follow any special instructions to prepare for my treatment?

Preparation varies by treatment. For most procedures, avoid heavy skincare products, makeup, or sun exposure beforehand. For treatments like laser therapy or chemical peels, you may need to stop using products like retinoids a few days prior. Tailored instructions will be provided when you book your appointment.

Are the treatments safe for people with sensitive or reactive skin types?

Yes, our treatments are designed to be safe and effective for all skin types, including sensitive or reactive skin. Our dermatologists take the time to understand your skin’s unique needs and will adjust the treatment to ensure safety and optimal results. If you have specific allergies or sensitivities, please let us know during consultation.

How long does it usually take to see noticeable results?

The timeframe for visible results varies by treatment and skin condition. Chemical peels and facials often show improvements immediately, while laser therapy or acne treatments may take multiple sessions. During your consultation, we’ll provide a clear timeline for your results.

Treatments & Services

What types of treatments do you offer?

We offer a broad range of dermatological treatments, including acne care, anti-aging therapies, laser hair removal, skin cancer screenings, and treatments for conditions such as rosacea, eczema, and psoriasis, all personalized to your needs.

How long do treatment results last?

The results vary depending on the treatment. Botox typically lasts 3–6 months, dermal fillers last up to a year, and some treatments like chemical peels may require touch-ups to maintain the results over time and enhance skin texture.

Do you offer non-invasive treatments?

Yes, we specialize in non-invasive treatments such as Botox, dermal fillers, chemical peels, laser skin resurfacing, and microneedling, all designed to enhance your skin’s appearance with minimal downtime and no need for recovery time.

Is laser treatment safe for all skin types?

Yes, our laser treatments are safe for most skin types. We assess your skin during a consultation and recommend the most suitable laser treatment for your specific skin type and goals to ensure optimal and safe results.

Can you treat skin conditions like eczema or psoriasis?

Yes, we offer effective treatments for conditions like eczema and psoriasis, including topical therapies, phototherapy, and personalized skincare routines designed to reduce symptoms and improve the skin’s overall health, comfort, and appearance.

Appointment & Scheduling

How can I book an appointment?

You can book an appointment easily through our website, over the phone, or by visiting the clinic in person. Our online booking system allows you to quickly choose the best date and time for your visit based on availability.

How far in advance should I schedule my appointment?

We recommend scheduling at least one to two weeks in advance, especially for consultations or popular treatments, as these tend to book up quickly. We will do our best to accommodate your preferred timing and availability.

Do I need a referral to see a dermatologist?

A referral is not usually required to see a dermatologist. However, for certain medical treatments, your insurance provider may require a referral. It’s always best to check with your insurance company before scheduling an appointment with us.

Can I reschedule or cancel my appointment?

Yes, you can reschedule or cancel your appointment by contacting us at least 24 hours in advance. If you need to reschedule due to unforeseen circumstances, please let us know, and we’ll work with you to find a new time.

Payment & Insurance

What insurance providers do you accept?

We accept a variety of insurance providers, including major carriers such as Aetna, Cigna, UnitedHealthcare, and Blue Cross Blue Shield. Contact us to verify your plan, or check our website for a full list of accepted insurance providers.

Do you offer payment plans?

Yes, we offer flexible payment plans for treatments not covered by insurance. Our team can help guide you through financing options and ensure you can access the care you need without financial stress or concerns.

How much do treatments cost?

Treatment costs vary depending on the service you need. During your consultation, we will provide an estimate based on the recommended treatments and your specific skin concerns, so you can make an informed decision that fits your budget.

Are consultations covered by insurance?

Consultations are typically covered by insurance if deemed medically necessary. For cosmetic consultations, there may be a separate fee, which will be discussed when you schedule your appointment so that you are fully informed.

Aftercare & Recovery

What should I do after my treatment?

After your treatment, we will provide detailed aftercare instructions specific to your procedure. These may include avoiding direct sunlight, using gentle skincare products, and keeping the treated area moisturized to enhance results and promote recovery.

How long does recovery take after a procedure?

Recovery time varies depending on the treatment. Non-invasive treatments like Botox or facials typically require little to no downtime, while more invasive treatments such as laser therapies may take a few days for full recovery and healing.

Are there any side effects from treatments?

Some treatments may cause mild side effects, such as redness, swelling, or bruising. These are typically temporary and subside within a few days. We provide detailed aftercare instructions to help minimize any discomfort or complications after your treatment.